Q: My current April statement shows that I spent RM101.00 overseas. Does that amount exclude Overseas Transaction Mark-Up?
A: That amount is inclusive of Overseas Transaction Mark-Up. The Mark-Up will be reversed by the end of following month. For example, if you spent in April 2015, the reversal will be done by the end of May 2015.
Q: Why is there a charge-back on Overseas Transaction Mark-up on my statement?
A: It is due to the reversal done on your Overseas Transaction. We have to charge back the Mark-Up which we had reversed/deducted previously.