Company Nature Business : Group of Companieswith main business in IT Servicing Industry ( IT Solutions) - Multinational companywith its offices based at Malaysia, Singapore, China, HongKong and GreatBritain
Position: CUSTOMER SERVICE (permanent job)
Working Location : CherasPudu (reachable by public transport)(walking distance from PuduLRT)
Salary : RM2000- 2700(subject to your working experience)
Working days : 2 Shifts hours (latestshifts end at 830pm) – ( only 4working days per week)
Job Scopes :
KEY RESPONSIBILITIES
Manage daily task and meet SLA targets
Handle inbound and outbound calls
Attend to inbound enquiries, request and feedback received via email and chat
Good follow up skills
Liaise with appropriate departments to resolve issues brought up by customer
Enthusiastic, self-motivated and customer focused
(No Sales Job involved)
Remarks: Shift hours: 8.30am-8.30pm, 8.30pm-8.30am (only 4workingdays per week (3offdays))