Skynet Muar Branch 没有服务态度！

kweemin2001

昨天在佳礼买了东西，用SKYNET寄
今天就在店里等.
等等下，就去TRACKING咯，结果看到...

阿????我不在店??
我一直在店等啊!!!!!什么嘛!!!!:@
实在怀疑那里的办事效率,如果我没有TRACE,我都不知道原来SKYNET也这样做事的!:@

kweemin2001

用自己的烂英文写了身平第一封投诉信
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Dear president:

I am one of the customer of SKYNET From Johor Muar Pagoh.

First, I would like to complaint that the SKYNET mail delivery Process.Yesterday i buy a model from a buyer, buyer post it with SKYNET mail, so today i just waiting at my shop.after that , buyer give me the trace code.Then, I go to The http://www.skynet.com.my/ To Track my Item.

Shipment Problem 1
Date:        20 Feb 10 10:40 am
Problem Code:        PC005
Created By:        MUA
Comments:        CONSIGNEE NOT AT HOME/OFFICE. DELIVERY WILL BE RE-ATTEMPTED
Delivery has been attempted, the consignee was not present / company closed. Delivery will be re-attempted


I Waitng Whole Morning at my shop. Why i dun know that my shop is close/and i was not present?
I am looking forward to seeing the changes of the SKYNET

Yours sincerely
Leow


20 Feb 2009
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wc9

回复 1# kweemin2001

马来西亚
应该没有几间快递公司有“服务态度”的吧

我2月8号用袋鼠寄了一个包裹去 penang
朋友到今天都还没有收到
每次打电话去问，都说会 call 回
call 到今天，一个回复都没有

马来西亚邮局也不是省油的灯
我过年前两个星期寄的平邮
到现在也是还没有送到！！

YuGii

这也是要看地方。。我公司也是用skynet..
有什么问题就直接找他老板 打电话去是没用的。。最多敷衍你而已
直接跟老板谈，因为你不知道员工是哪一个 他们也懒惰帮你查
直接找老板就好 事情不难解决{:2_81:}

hctey

SKYNET MUAR从我2000年第一次认识他们就已经非常的火滚了！！

^自由的蓝天^

天网的品牌都是这样的，讲星期一来，结果没有来，打过去讲迟了，要第二天，还是没来，结果要等到第三天。。。因为是贵重的东西，又怕出去的时候他们会来，结果我的家人白白浪费了三天时间来等他们。。。

won428

到目前我公司用SKYNET都还没出问题
如果有问题
一定会骂到他脱裤！

kweemin2001

最后我还是自己去拿:@
去到几十KM的OFFICE拿:@
到现在SKYNET还没有给我REPLY:@
我现在火的是他没有送来,即使他要亏钱,他也要把货物送到手上吧?

kokming89

Poslaju 跟skynet 也差不多...

大懶貓

很難說滿意吧 只是沒有多少選擇了。試過送東西給別人，明明都有寫fragile,還是被丟壞了。能怎樣。。。。

无边海

我试过~！同样的地区。。同样的公司。。
到最后我自己去拿。。
然后他还说我们有派人去可是没人在家阿。。。、
还送了几次呢。。
WTF。。 我家那么多人。。。

shineseng

我也是试过，我明明在家他打来说没有在家吗， 我直接和他说现在我在家门口，原来他们去错地方了

monkeyboyz88

他们送货的途中还会去找爱人爱爱先，过后再送货。。。真的！！

black_hammer

我也是试过,生气到要出律师信...
接着他们的经理给我打电话道歉.

isaachiew

FED EX﹐UPS﹐ TNT 和 DHL 不好嗎﹖還是太貴﹖

winsontan520

一分钱一分服务

Stephyw

我公司是用 TNT 的。。蛮不错啊！　
而且那里的服务人员久不久会打来问我们有什么需要的

紐斯

對，我也是遇到同樣的問題，tracking狀態寫著收件人不在，也沒有撥電話通知。
反而是我自己撥電去確認了，他們那才說物件已經到達，要我自己過去領取~~~
一級棒的態度！！

solemndream

用自己的烂英文写了身平第一封投诉信
----------------------------------
Dear president:

I am one  ...
kweemin2001 发表于 20-2-2010 11:40 AM

帮你修改一下。

To those that it may concern:

I am one of the customer of SKYNET From Johor Muar Pagoh.

First and foremost, I would like to complain in regards of the SKYNET postage process.Yesterday i bought an item from a seller and it had been confirmed that he posted using SKYNET service, suppose that, i should have received my item by today. Hence, i was waiting at my shop. I did the tracking service using the utilities that is provided on your website which is http://www.skynet.com.my/ to track down my item but the results shown me an uncommon scene which is unbelievable. (Please refer to the following post for further details.)

Shipment Problem 1
Date:        20 Feb 10 10:40 am
Problem Code:        PC005
Created By:        MUA
Comments:        CONSIGNEE NOT AT HOME/OFFICE. DELIVERY WILL BE RE-ATTEMPTED
Delivery has been attempted, the consignee was not present / company closed. Delivery will be re-attempted


The fact is that, I had been waitng for the whole morning at my shop and i don't understand how could i missed your stuff and didn't received my item or in fact, your stuff never tend to present himself and procrastinate the postage? By right, i can sue you for your unfaithful and untrustworthy business service. Please do take note that my item is really urgent.

Of course, I am looking forward for your explanation and hope to see the changes of SKYNET.

Yours sincerely,
Leow

寂寞乄好了

馬來西亞的服務業，其實是要客戶為他們服務
而不是他們去服務客戶

客戶花費的目的 = 受服務業的氣 = 為服務業服務。