P1 Wimax 讨论区 v3

ping1982

128kb = 16KB , 会算了吗? 大 b 小 b.

ping1982

600 kb = 75 kB
600 Kb = 75 KB
600 kb = 75 KB

8bits (b)= 1 byte (B)

就是你迅雷那些BT软件看到的.

ping1982

那些不会算的别乱投诉，会笑死人的.

topedo1

哈哈。。p1。。算了吧。。一句话。。很麻烦。。

投诉？ 谁投诉你啊？就知道你本性就是嚣张。。。。问一问也算是投诉吗？真的是和p1客户人员一样。。。没用

ahhui

ahhui

ahhui

ping1982

哈哈。。p1。。算了吧。。一句话。。很麻烦。。

投诉？ 谁投诉你啊？就知道你本性就是嚣张。。。。问一问 ...
topedo1 发表于 18-4-2010 04:22 PM

说不定真的有人看到迅雷写120KB 也会投诉慢的。然后误会为何我streamyx 1mb 只有120kb.
你有看到最近有人问为何我电脑显示54mb 却没有54mb速度吗？

ping1982

有人说我只贴好的速度的speedtest.那你们就看我贴了几天才来说吧.

kaikai_kai

-------------------------------------------------------------------------------

To: [email protected]; [email protected]; [email protected]; [email protected]
Subject: Eugene:: P1 Issue - 17th of April 2010- 6.45PM
Date: Wed, 21 Apr 2010 02:17:34 +0000

Hi all,


I am awaiting for yours prompt to respond for this incident solution.



Appreciate if you can revert back to an update.



Should you have any enquiries, please feel free to contact me



Thank you










To: [email protected]; [email protected]; [email protected]; [email protected]
CC: [email protected]; [email protected]; [email protected]; [email protected]
Subject: Eugene:: P1 Issue - 17th of April 2010- 6.45PM
Date: Sat, 17 Apr 2010 11:32:02 +0000

Ahereen,


Connected can't connect to MSN and can't browser, please look at attachment file. Connection location, in front my door, surrounding premise. Time 6.45PM, Saturday.


Michael,

Explain how you NOC team investigate is completed and email me is working, hence, connected and can't surfing?


Please check and revert me back an update status.


Shaharliza,


When can you issue letter action to P1? When solid report can submit to me? Why need to close incident , thus , connected and can't surfing?


Please co-operation to answer the question and make sure system work


CMC,


Where you can remark P1 for this incident can complete ?

Regards,



--------------------------------------------------------------------------------
Subject: RE: Eugene:: P1 Issue
Date: Fri, 16 Apr 2010 16:21:05 +0800
From: [email protected]
[email protected]; [email protected]; [email protected]
CC: [email protected]; [email protected]; [email protected]; [email protected]


Dear Eugene



If you really want this problem to be addressed, please agree to meet for the troubleshooting at your premise. The testing will be done by P1 together with your presence and SKMM representative will be there to observe. We will confirm the date and time for this testing.  



Best Regards,



Shaharliza M. Saman

SKMM Consumer Complaints Bureau



From: Eugene Leo [mailto:[email protected]]
Sent: Friday, April 16, 2010 12:37 PM
To: Shaharliza Mohd Saman; [email protected]; [email protected]; [email protected]
Cc: Abdul Halim Ahmad (MED); Aduan SKMM; Che Norhazreen Che Mat Reffin
Subject: Eugene:: P1 Issue



Shaharliza,

The test result is confirm taken from my premiser ? Can you sake to me in solid black and white data?
I not agree the test result . This case can't close it.

Your are forcing consumer to close this incident without resolution.

Please provide me valid test result every minutes and hours from 9PM til 2 AM and make sure complete below information

1.- Location
2.- Time , date
3.- Speed
4.- What have accessing for during test
5.- Disctance in between station and access location
6.- How many access in that time

Report must status very detail for this test to consideration.

Otherwise, I not accept P1 test result is logic. I will report to police for investigate CMC whether CMC have action for this incident and receive any girft from P1.

Why CMC need to close this case without solution ?
Why CMC have not action P1 ?
Why CMC can't provide public user in solid test result?
Why CMC have not co-operation to public consumer for this investigate?

Your prompted respond is highly appreciated.

NOTE: PLEASE ANSWER MY QUESTION IN POINT FORM ONE BY ONE. CMC CAN'T ESC MY QUESTION RAISED. THIS IS IMPORTANT FOR PULIC CONSUMER TO MAKE POLICE REPORT AND BRING IN DEEP INVIESTIGATE FOR THIS INCIDENT TO MAKE SURE CMC IS ACT FAIR POLICY ASSOCIATE TO CONSUMER.


Dear Lee,

As my concern to security guard house and maintance office manager. None of security guard have saw P1 tag, please explain?

Please explain your attachment file without any time to sake your have process investigate in my premise.Please provide complete report.

NOTE : Appreciate advise you Engineer walk in to Premise to investigate the issue.Premise completed 48 CCTV, we can capture for CCTV record in maintances office.

Without valid sake your below information, you test and work will fails!Ticket can't clsoe without confirmation by me. Otherwise , new incident will continue raise against.

1. - P1 report without provide right timing test result.
2. - P1 report without provide location testing.
3. - P1 have not register in guard house, thus , P1 have inform us ... what time P1 engineer have walk in to premiser. Security can play black from CCTV .

Your prompted respond is highly appreciated.

Thank you .

Regards,




--------------------------------------------------------------------------------


About the issue that you raised there is no record at your security guard house, just to let you know that when our Engineers went over to your place, they showed their P1 tag, your apartment guards allowed them to enter and didn’t ask them to register, you may need to address this issue with your apartment security dept if this is your concern on how they manage the security at your apartment.



Regards,

Ahereen



From: Ahereen Lee Beng Hooi
Sent: Thursday, April 15, 2010 5:22 PM
[email protected]
Cc: Marcus Ooi Chee Ming; Michael Lai; [email protected]
Subject: RE: Eugene:: P1 Issue



Hi Eugene,



Attached herewith the test results.



In my earlier emails, trust I have explained why we need to enter your premise to do troubleshooting, since you are not comfortable, I have mentioned that we will not proceed, let’s close this topic.



Thanks. Ahereen




Dear Lee,

Many thanks for your prompted respond .


As per trail your below email, I have not in at Puchong at this moment and out of town. As you told me, you have process to investigate this issue at my conrner areas , door to door and apparment sourounder, apppreciate whether can you provide us your test result?



I very concern why your need to enter my house? Can you explain it ? Any different in between investigate in surounded appartment and in my house? Since you have successfully enter my premise and can't enter to room, can you explain different test reslt in my room and in my house door? For you information , my room next to my house door. When you see my house door, definetly can see my room windows , less than 5Meter distance.Can you explain any different signal strength in 5 metter distance?



Alternative,iIt is my room FUI SUI is not good condition and need put the modem our off windows like TM Streamyx Advertising in media?



Your prompted advise is highly appreciated.



Shaharliza,



I have call back to Maintance Office , Guard House Record don't have P1 Engineer name. Appreciate advise.



Thank you



Regards,

Marcus has been consistently providing feedback on all tests and action taken by our Engineers to rectify your internet performance issues. The tests were conducted from 9pm to 2am, at various locations, such as at your apartment block, at your door way and your apartment surrounding areas.



Our objective to conduct troubleshooting at your premise is to help to resolve your internet issues, since now you have indicated your concern for us to enter your premise, with that we will not proceed with our next onsite troubleshooting step.

wenjin1988

我投诉！结果只是这个月的账单免费！问题根本解决不到！我下定决心了！申请STREAMYX！！！p1也用也慢。。。我的upload speed 一直ERRO ?
想上载一张几百k的照片都困难！打去打去只会叫我换DNS的IP！都没用！

还有几个月罢了！我就能把P1割掉了！哈哈哈！屁1

wenjin1988

如果要取消P1!要怎样取消？？
能不能打电话去？？？

ping1982

我投诉！结果只是这个月的账单免费！问题根本解决不到！我下定决心了！申请STREAMYX！！！p1也用也慢。。。 ...
wenjin1988 发表于 21-4-2010 08:28 PM

最好别遇到问题解决不到又没有账单豁免的。祝你好运。
话说最近streamyx很多问题。要就先申请了再割p1 .要不然两头不到岸。幸好我还没割p1 ,要不然streamyx要我等多几个月才肯帮我安装。我已经等了一个月.

wenjin1988

回复 867# ping1982


    我住PJ！晚上的p1跟本不能用！！！

哈母太郎

回复 868# wenjin1988


   要申请streamyx的话可以pm我。

kok12wai27

回复  wenjin1988


   要申请streamyx的话可以pm我。
哈母太郎 发表于 28-4-2010 11:29 AM

wow 胆子好大~~~
来这里招商

reoz

有人用着p1wiggy 吗？

最近看到他的plan RM85 15gb ...没有contract 和free modem 的。

poisonsoup

p1 modem挂掉了
好像是他们upgrade firmware失败 ，可是他们又不承认

然后我的warranty又过期了 怎么办？

去p1 stop能割掉吗？

ping1982

p1 modem挂掉了
好像是他们upgrade firmware失败 ，可是他们又不承认

然后我的warranty又过期了 怎么办 ...
poisonsoup 发表于 8-5-2010 11:02 AM

好像？就是不肯定咯。 现在没有firmware upgrade了。你用了多久?

poisonsoup

下午去割掉了.
然后请了wiggy 3mb的 100块注册费

速度明显的比wimax快, 偶尔还是会断线. 接收似乎比wimax好,

不过要等7天后再看看