关于Maxis Unlimited Biz68的usage limit/quota

chenping95

jiansiong 发表于 18-1-2014 07:54 PM
现在这次是第三次了，而且这一次是有备而来，提早一个月通知，让后有修改term and condition
所以就享受 ...

这是肯定了吗? 真的是这样真的要terminate了..

SiLv3sTeR

jiansiong 发表于 18-1-2014 08:02 PM
我也是觉得奇怪我的也是放在modem的啊，这两个月已经charge我rm50了，之后我就去maxis的counter问，他们叫 ...

1
Product: Postpaid
Issue: Billing
MSISDN: 60125xxx082
Created: 17 Jan 2014, 6:23:41 PM
[05:50:20 PM] Welcome to LIVE Chat.
[05:50:30 PM] Maxis: Hi, I'm Mansson. How can I assist you?
[05:50:30 PM] LUM CHEE WAI: what the f u c k
[05:50:44 PM] LUM CHEE WAI: (017)6xxx295.
[05:50:55 PM] LUM CHEE WAI: 3xxx29732
[05:51:05 PM] Maxis: Out of respect for the professionalism and kindness of this
establishment we have shown, kindly refrain yourself from using profanity, please be
reminded I'm here to assist you.
[05:51:07 PM] LUM CHEE WAI: Maxis Downloads / Maxis Muat-turun14/12/13
19:00:53 Games Svc 26111]Games Svc 6.0015/12/13 08:19:19 M-Mall WAP
23777]STARBID WAP 6.0021/12/13 06:13:24 Games Svc 26111]Games Svc
6.0022/12/13 06:13:00 M-Mall WAP 23777]STARBID WAP 6.0028/12/13 06:12:57
Games Svc 26111]Games Svc 6.0029/12/13 06:13:04 M-Mall WAP 23777]STARBID WAP
6.0004/01/14 06:13:54 Games Svc 26111]Games Svc 6.0005/01/14 06:12:44 M-Mall
WAP 23777]STARBID WAP 6.0011/01/14 06:12:06 Games Svc 26111]Games Svc
6.0012/01/14 06:
[05:51:21 PM] LUM CHEE WAI: what is that?
[05:52:01 PM] LUM CHEE WAI: last time my father account, now my account
[05:52:57 PM] LUM CHEE WAI: please dont tell me i reply the stupid sms
[05:53:21 PM] LUM CHEE WAI: I put the simcard inside the boardband router 24/7
[05:53:45 PM] Maxis: it is a subscription Package Name will be Top Up mPoint and Asian
Craze
[05:53:45 PM] Maxis: Payment channel for gamers to purchase and top up games
credits anytime, anywhere.
[05:54:05 PM] Maxis: Do you want me to cancel it for you now?
[05:54:24 PM] LUM CHEE WAI: I WANT YOU TO REFUND TO ME !
[05:54:52 PM] LUM CHEE WAI: I DID NOT SUBSCRIPT ANY PACKAGE
[05:55:31 PM] LUM CHEE WAI: MY SIMCARD IN ROUTER 24/7 NOT TAKE OUT BEFORE
UNTIL NOW
[05:55:46 PM] Maxis: How much in total?
[05:55:56 PM] LUM CHEE WAI: RM60
[05:56:29 PM] LUM CHEE WAI: THIS IS SECOND TIME HAPPEN
[05:56:52 PM] LUM CHEE WAI: 1ST TIME MY DAD ACCOUNT , I PAID, MAXIS SAID MY
CARELESS, OK
[05:57:11 PM] LUM CHEE WAI: THIS TIME I 100% MAXIS CHEATING
[05:57:36 PM] Maxis: Yes, Once the bill is out, we can waive it of you.
[05:58:08 PM] LUM CHEE WAI: MY DAD NUMBER 0195xxx708 ALSO
[05:59:11 PM] LUM CHEE WAI: MAXIS IS BIG COMPANY PLEASE DO NOT CHEAT YOU
VALUE CUSTOMER
[05:59:32 PM] Maxis: Yes, i have canceled the services for you.
[05:59:42 PM] Maxis: In future just send sms STOP ALL to the subscription to cancel the
service.
[06:00:08 PM] LUM CHEE WAI: I NO REPLY WHY YOU SUBSCRIPTION FOR ME AUTO
[06:00:24 PM] LUM CHEE WAI: PLEASE DONT CHEATING
2
[06:00:56 PM] LUM CHEE WAI: WHO SO FREE TO REPLY YOUR SPAM PACKAGE ALL
THE TIME KEEP CANCEL CANCEL CANCEL
[06:01:29 PM] Maxis: Would there be anything else that I can assist you with?
[06:01:49 PM] LUM CHEE WAI: WHEN CAN I SEE MY RM60 REFUND
[06:02:25 PM] Maxis: On the next coming bill.
[06:02:25 PM] LUM CHEE WAI: DATE
[06:02:54 PM] Maxis: After 14th next month.
[06:03:11 PM] LUM CHEE WAI: I REQUEST YOU TO WAIVE MY DAD ONE ALSO
0195115708 PREVIOUS BILL SAME THING HAPPEN
[06:03:46 PM] Maxis: Yes, will do so.
[06:03:52 PM] LUM CHEE WAI: SIGN IPHONE 5 PACKAGE WITH MAXIS ALSO
CHEATING US
[06:04:21 PM] LUM CHEE WAI: HOW MUCH REFUND/ WAIVE FOR 0195115708
[06:04:37 PM] LUM CHEE WAI: I REMEMBER MORE THAN RM20 MAXIS CHARGER!
[06:05:11 PM] Maxis: Yes.
[06:05:11 PM] Maxis: Would there be anything else that I can assist you with?
[06:05:23 PM] LUM CHEE WAI: HOW MUCH REFUND/ WAIVE FOR 0195xxx708
[06:05:27 PM] LUM CHEE WAI: HOW MUCH REFUND/ WAIVE FOR 0195xxx708
[06:05:57 PM] Maxis: Can i know the total amount please?
[06:06:37 PM] LUM CHEE WAI: CAN U CHECK FOR ME HOW MUCH PREVIOUS THE
STUPID PACKAGE U CHARGE MY DAD ACCOUT?
[06:07:08 PM] LUM CHEE WAI: U CAN SEE TIME THAT I CALL 123 TO CANCEL THE
SERVICE FOR 0195115708
[06:07:40 PM] LUM CHEE WAI: FEW MONTH AGO
[06:08:05 PM] Maxis has left your chat session.
[06:08:47 PM] Your chat session has ended.
=======================================================
[06:09:27 PM] Welcome to LIVE Chat.
[06:09:37 PM] Maxis: Hi, I'm Shamal. How can I assist you?
[06:09:51 PM] LUM CHEE WAI: WHY Mansson LEFT MY CHAT WHEN I ASK HIM TO
CHECK
[06:10:36 PM] Maxis: How can I assist you?
[06:11:02 PM] LUM CHEE WAI: I ASK TO HIM WAIVE AND REFUND TO MY DAD NO
0195115708
[06:11:26 PM] LUM CHEE WAI: FEW MONTH AGO, MAXIS CHETTING WITH STARBID
[06:11:39 PM] Maxis: Are you referring to which month bill statement
[06:11:39 PM] LUM CHEE WAI: CHARGE MORE THAN RM20
[06:12:01 PM] LUM CHEE WAI: THIS MONTH SAME THING TO MY ACC
[06:12:04 PM] LUM CHEE WAI: RM60
[06:12:29 PM] Maxis: One moment while I check on your account.
[06:12:43 PM] LUM CHEE WAI: 0195xxx708<--- CAN YOU CHECK FOR ME WHEN
MAXIS CANCEL THE STARBID FOR ME?
[06:13:00 PM] LUM CHEE WAI: THAT'S IT THE BILL, SAME MONTH
[06:14:27 PM] LUM CHEE WAI: ACC HOLDER: LUM CHOON NGEAN
[06:17:02 PM] Maxis: as per check there is no charges for this month bill and the
service have been block since october for mobile 0195xxx708
[06:17:23 PM] LUM CHEE WAI: BEFORE OCTOBER?
[06:18:09 PM] LUM CHEE WAI: I REMEMBER 2ND BILL OR 3RD BILL AFTER TRANSFER
THE NUMBER FROM DIGI
3
[06:18:44 PM] Maxis: there is charges Rm12 for october bill statement
[06:19:43 PM] Maxis: we will assist to refund back Rm12 for your account
[06:20:05 PM] LUM CHEE WAI: BEFORE OCTOBER BILL NO THIS STARBID?
[06:20:40 PM] Maxis: No there is no charges for service starbid
[06:21:06 PM] LUM CHEE WAI: OK, I WILL CHECK NEXT BILL FOR THE WAIVE
[06:21:55 PM] LUM CHEE WAI: PLEASE , PLEASE MAXIS, PLEASE DONT KEEP
CHEATING YOUR CUSTOMER LIKE THIS
[06:21:59 PM] Maxis: please be advice we will rebate Rm12 as goodwill waiver for 1
time only
[06:22:28 PM] LUM CHEE WAI: HAHA, GOODWILL
[06:22:50 PM] LUM CHEE WAI: NEXT TIME I DIRECT COMPLAINT TO CFM
[06:23:05 PM] Maxis: Would there be anything else that I can help you?
[06:23:15 PM] LUM CHEE WAI: THANKS Shamal
[06:23:31 PM] Maxis: Thank you for chatting with us.
[06:23:31 PM] LUM CHEE WAI: YOU ARE HELPFUL
[06:23:39 PM] LUM CHEE WAI: BYEBYE

jiansiong

chenping95 发表于 18-1-2014 09:04 PM
这是肯定了吗? 真的是这样真的要terminate了..

不要抱着希望吧，开心用完这个月

fish_pg

sp123 发表于 16-1-2014 02:37 PM
那边讲10gb? 是怎样还要等他的msg来才知道

我没有收到任何的短讯说给10gb，现在只要一用完4gb就会来短讯告知quota用完了然后速度还是有1mbps上下。不知道哪来的10gb？会不会收错风？

sp123

fish_pg 发表于 19-1-2014 08:19 AM
我没有收到任何的短讯说给10gb，现在只要一用完4gb就会来短讯告知quota用完了然后速度还是有1mbps上下。不 ...

我现在也不知道如何 等等吧 收看msg就知道了

jiansiong

fish_pg 发表于 19-1-2014 08:19 AM
我没有收到任何的短讯说给10gb，现在只要一用完4gb就会来短讯告知quota用完了然后速度还是有1mbps上下。不 ...

10gb的是biz99还有legacy plan
biz68原本就是4gb的

兰色海平线

看来这次真的降到10Gb了。

nd6897

看来真的回不去了
三月就转码头

qweasd147-

#1667 的对话笑死我.

jiansiong

兰色海平线 发表于 20-1-2014 01:29 PM
看来这次真的降到10Gb了。

不是10gb是4gb

jiansiong

大家一起转马头吧

nokia6610

benghuat 发表于 17-1-2014 09:41 PM
我今天用电话check了。我的不知道为什么是显示有4068, usage 0, 还剩4068.

之后我上网下载了大约500MB的 ...

fight不过maxis的！
当初从unlimited去30gb我都想cancel了！！
他们也是要penalty！

WTF maxis...

nokia6610

jiansiong 发表于 20-1-2014 03:05 PM
大家一起转马头吧

contract没到期，如何转头...

兰色海平线

jiansiong 发表于 20-1-2014 03:02 PM
不是10gb是4gb

我的是BIZ99的。

jiansiong

nokia6610 发表于 20-1-2014 03:50 PM
contract没到期，如何转头...

我没办法还是会转回maxis rm158 的plan day 12gb + night 24gb的

sp123

jiansiong 发表于 20-1-2014 09:20 PM
我没办法还是会转回maxis rm158 的plan day 12gb + night 24gb的

半夜是36gb 如果转的话 就要很省很省了

jiansiong

sp123 发表于 20-1-2014 09:26 PM
半夜是36gb 如果转的话 就要很省很省了

半夜是36gb？忘记是多少了啊，没办法，暂时这样打算先，下个月如果还没找到其他替代品，就用这个了，靠上网赚钱的啊，如果不能上网就完蛋了啊

sp123

jiansiong 发表于 21-1-2014 12:54 AM
半夜是36gb？忘记是多少了啊，没办法，暂时这样打算先，下个月如果还没找到其他替代品，就用这个了，靠上 ...

那个yes bypass的不能吗？

jiansiong

sp123 发表于 21-1-2014 06:35 AM
那个yes bypass的不能吗？

还找不到人接啊

大话西游

jiansiong 发表于 20-1-2014 09:20 PM
我没办法还是会转回maxis rm158 的plan day 12gb + night 24gb的

还要给它再绑 .... ？
等时间到就送它剪刀，以后它的一切产品 ~ 都不看！