＜分享＞你们知道吗？KLIA２乘 buggy 电动车去gate是免费的。

chongchingsoo

如果你们有带年老的成年人或者是小孩过了KLIA２移民厅，看到右边的
information counter 可以问问服务。

我是在THE STAR ONLINE 看到下面的文章.

Published: Thursday September 18, 2014 MYT 12:00:00 AM
Updated: Thursday September 18, 2014 MYT 8:12:08 AM
Free buggy rides at KLIA2
WE refer to the letter “KLIA2 not passenger-friendly” (The Star, Sept 3) by Dr Ameen.

Malaysia Airports wishes to thank the writer for his concern and feedback.

We take Dr Ameen’s feedback constructively and we would like to give our assurance that we have a plan in place to address this issue.

We have recently improved our service by providing free buggy services at both the International and Domestic Departures and Arrivals areas.

At the International Departures, two buggy pick-up points are located immediately after the immigration counters.

These buggies will ferry passengers to the “L” gates and across the skybridge.

For International Arrivals, a buggy is available to pick up passengers along the “P” and “Q” gates and drop them off at the lift leading to the arrival level.

A second buggy at the arrival level will ferry passengers across the skybridge.

For Domestic Departure and Arrival, the buggy service is available along the “J” and “K” gates.

All buggy services are available every 10 minutes.

Passengers can look out for the buggy service signage or approach our information counter located after the immigration counters to enquire about this service.

However, priority will be given to the elderly or the disabled, children and expectant mothers.

With regards to the abundance of shopping outlets in KLIA2, this

is in line with the concept of “Airport in the Mall, Mall in the Airport”.

This concept is meant to provide travellers with an enhanced travelling experience.

The mall caters not only to passengers, but also to the meeters and greeters as well.

Nevertheless, we would like to give our assurance that airport operations and its efficiency remain our top priority and will not be compromised.

In order to assist our airport users, especially first timers to KLIA2, we have also placed our roving ambassadors around the terminal as one of our initiatives to be more passenger-friendly.

We continue to welcome feedback and comments in order for us keep working towards continuous improvement of our services and facilities.

IDA RAHAYU MOHD JAMLI

Senior Manager, Corporate Communications

Malaysia Airports